MEGG.AI Privacy Policy

This is an English translation for convenience. If it differs from the Ukrainian version, the Ukrainian version prevails.

This Policy explains:

• what data the MEGG.AI service collects;
• why we collect it, who we share it with and how long we keep it;
• what rights you have.

The Policy applies to:

• the megg.ai website;
• the app.megg.ai web application;
• the @linktovideoua_bot Telegram bot;
• the mcp.megg.ai server for connecting AI assistants (together, the "Service").

1. Who is responsible for your data

The personal data controller is FOP Ulianova Tetiana Pavlivna ("we"):

• tax number (RNOKPP) 3015415842;
• address: 36 Akademika Zabolotnoho St., Odesa, Ukraine.

For questions about personal data, contact:

• email: megabiz-ua@ukr.net;
• Telegram: @assistant_ua.

We process data in accordance with the Law of Ukraine "On Personal Data Protection". For users from the EU and the UK, we also follow the EU General Data Protection Regulation (GDPR).

2. What data we collect

Account data:

• Telegram: ID, name, username, link to the profile photo (if it is public);
• Google: identifier, email, name;
• email: your email address, if you sign in with a code from an email;
• interface language and settings.

Payments:

• amount, currency, order number, date and status of payment;
• history of top-ups and charges.

Bank card data is processed by the payment provider WayForPay — we do not receive or store it.

Your content:

• requests to AI models: texts and settings;
• files you upload: photos, videos, audio, documents;
• generation results;
• messages in chats with the AI assistant;
• voice messages you send for transcription.

Partner program:

• who invited whom;
• rewards;
• payout details: USDT wallet address or FOP (individual entrepreneur) details.

Connected AI assistants (Claude, ChatGPT, Cursor, etc.):

• assistant name, connection date and permissions;
• call log: tool, model, price, status.

Your conversation with an external assistant does not reach us. We receive only what the assistant passes to the Service for a generation: description, settings, files.

Technical data:

• IP address;
• browser and device type;
• request times;
• error logs.

Support requests — your correspondence with us.

We do not ask for data about health, religious or political views or other special categories of data. Please do not enter them in requests.

3. Why we process data

We do not sell your data and do not use it for advertising. We do not train AI models on your requests, files and results.

4. Who we share data with

We share only what is needed to run the Service:

• AI model providers — your request and files, to perform a generation or an assistant answer. Providers process them under their own terms. Some of them may temporarily keep requests for safety checks.
• Hosting and cloud storage — where the Service's servers run and Gallery files are stored.
• WayForPay — for payments.
• Telegram and Google — for sign-in and messages in the Bot.
• Email delivery service — for sign-in codes and service emails.
• Public authorities — only in the cases and manner provided by law.

5. Transfers abroad

AI model providers, hosting and storage may be located outside Ukraine, including in the USA, EU countries and Asia. By using the Service, you agree to such transfers. We choose providers that have their own data protection rules.

6. How long we keep data

• Account and Balance — while you use the Service or until you delete the Account (section 10).
• Inactive Accounts. If you do not use the Service for 3 years, we delete the Account together with the Balance, files and chats.
  • Use means signing in to the website, actions in the Telegram bot, generations, chats with the AI assistant and top-ups.
  • We warn you via Telegram or email at least 30 days in advance. If you use the Service before the deletion date, the Account stays.
  • The period matches the general limitation period in Ukraine — 3 years (Article 257 of the Civil Code of Ukraine).
• Gallery files — until you delete them. If you do not use the Service for more than 6 months, files may be deleted, but no earlier than 14 days after our warning. The Account and the Balance stay.
• Chats with the AI assistant — until you delete them or while the Account exists.
• Payment and partner payout data — for the period required by tax law, even after the Account is deleted.
• Technical logs — no longer than needed for security and diagnostics.

7. Cookies and local storage

We use only necessary cookies:

• to keep you signed in (session);
• to remember the language.

Your browser keeps the theme on your device (local storage). We do not use advertising or analytics cookies of third-party services.

8. How we protect data

• Connections are encrypted (HTTPS).
• Only those who need data for their work have access to it.
• AI assistants connect through the standard OAuth authorization protocol: an assistant does not see your password or email, and the connection can be revoked in your profile.
• Payment data is processed by a certified payment provider.

9. Your rights

You have the right to:

• find out what data we process about you and get a copy of it;
• correct inaccurate data;
• delete data or the Account (you can also delete the Account yourself — section 10);
• restrict processing or object to it;
• withdraw consent (for example, for news);
• receive data in a portable format (EU users);
• complain to the Ukrainian Parliament Commissioner for Human Rights or to the data protection authority of your country.

To exercise a right, write to megabiz-ua@ukr.net or Telegram @assistant_ua. We will respond within 30 days.

10. Deleting the Account

Where to delete:

• on the website: Profile on app.megg.ai → "Danger zone" → "Delete account" (you can sign in via Telegram, Google or email);
• in the Telegram bot: Profile → "Settings" tab → "Danger zone" → "Delete account".

The Account is shared between the website and the Telegram bot, so it is deleted from both.

How it works:

1. First we ask whether you are sure.
2. Then we show exactly what you will lose: the amount on the Balance, bonuses, partner rewards, the number of files in the Gallery.
3. After the second confirmation, the Account is deleted immediately and permanently. It cannot be restored.

What is deleted:

• the Account and its link to Telegram, Google and email;
• the Balance, bonus funds and unpaid partner rewards;
• Gallery files in storage;
• chats with the AI assistant;
• connections of AI assistants (Claude, ChatGPT, Cursor, etc.) — their access is revoked;
• partner links: people you invited are no longer attached to you;
• settings and news subscriptions.

What remains:

• payment and partner payout data — for the period required by tax law;
• a technical mark without name or contacts that the account existed — so that welcome bonuses are not granted again.

Unspent funds are not refunded after deletion. If you want a refund under the Public Offer (section 10), contact support before deleting.

If you sign in again with the same Telegram, Google or email, a new empty Account will be created.

Cannot sign in? Write to support from the Telegram or email linked to the Account — we will delete it within 30 days.

11. Children

• The Service may be used by persons aged 13 or older.
• Persons under 18 top up the Balance and run paid generations only with the permission of their parents or other legal guardians.
• The "16+" section is available only to those aged 16 or older.
• Parents or legal guardians may contact support to block or delete a child's Account.
• If we learn that an Account is used by a child under 13, we will delete the Account and related data.

12. Changes to the Policy

We publish a new edition on the website with its date. We notify about material changes in the Service.